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AI based VAC Dialer with the State of the Art technology
Our Software Solutions Are Available Both In Cloud And On Premises
Essential Contact Center Features for Boosting Agent Productivity
Interactive Voice Response: VAC software enables callers to use an automated voice system to navigate company options and choose the right department or service
Automatic Call Distribution :
Our dialer software automatically routes incoming calls to the best agent or department based on IVR selection, agent skill set, or availability.
Call Monitoring: Helps team heads to monitor live calls to ensure quality standards and provide, if necessary , a real time coaching to agents.
CRM Integration: Our software displays pop-ups with customer information, previous interactions, and purchase history during calls, enabling personalized and efficient service.
Our Valuable Clients
VAC DIALER FEATURES
- Predictive Dialer
- Power Dialer
- Preview Dialer
- Progressive Dialer
- Auto Dialer
- Manual Dialer
- Call Recording
- Call Monitoring
- Call Whispering
- Call Transfer
- Call Conference
- IVR
- Real-time Analysis
- Dispositions
- DNC
- Scripts
- Campaigns
- Agent Performance
- Call Queueing
- Call Routing
- Agent Call Log
- Call Barging
- Pause Codes
- Callbacks
- Voice Messaging Campaign
- Survey
- Caller ID
- Users Management
- Missed Call Report
- Owner Based Dial
- Requeue
- Calls in Queue
- Lists
- Customer Care
- User Groups
- Remote Agents
- Time Based Routing
- Trunk Support
- Agent's Screen Dashboard
- Agent Transfer
- Supervisor Login
- Contact Management
- Hotkeys
- Park
- Number Masking
- Lead Recycle
- Welcome Message
- After Office Calls Landing
- Agent Screen Label
- Auto Mail
- Time Based Report
- Alternative Number Dialing
For Price , Please Contact Our Sales Team - Phone Number : +91 730598 0441
Integrate VAC Call Center With VAC AI-DRIVEN CRM, IPPBX & WHATSAP AI In One Platform
We are India's most trusted Contact Center provider for these reasons
- All our solutions can be integrated into one solution. Individually it can be integrated with any 3rd party software solution also.
- To meet our objective, our front end sales and tech support teams vie with each other in providing effective solutions and ensure that the deliverables meet time schedule and customer get optimum utilisation for the money spent.
- We provide these solutions both on customer premises as well as in cloud.
OTHER PRODUCTS
