Third Party

Our dialer can integrated with any third party CRM, to enable automatic call pop-ups when a Callers Information is displayed. This allows agents to have all the relevant customer information at their fingertips, while they're on a call. Additionally, the dialer can log all call information, such as call duration, start and end time, and the outcome of the call, directly into the customer's CRM record. This eliminates the need for manual data entry and ensures that all customer interactions are properly recorded and tracked.

In summary:

  • It Improves Efficiency of the Customer Relationship Executive.
  • It Streamline the process of Managing Customer Interactions,hence better Customer experience
  • It Provides accuracy in information